Frequently Asked Questions About Designing a Mountain Home and Working with ACM Design
We have gathered some of the most frequently asked questions we hear and outlined the answers below. Whether designing and building a new home, renovating an existing home, or simply updating rooms, most people need the help of qualified professionals to get the job done right. The process is certainly exciting, but working through all of the details can be intimidating--here are some answers to the questions about how ACM Design works.
What type of services does ACM Design provide?
At ACM Design, we are a full service architectural design and interior design services company. We believe that offering integrated design services is the best way to design a luxury mountain home ensuring every element of your home has been custom tailored to you.
We offer several ways to engage with our company and have tiers of services to suite your needs, budget, and the goals of your project.
What should I expect from ACM Design?
Expect working with ACM Design to be fun, engaging, and fulfilling. We are professional, trustworthy, and easy to work with. We believe in honesty and being forthright with our clients. Consider us your capable partner in design. It will be our primary responsibility to serve as your advocate throughout your project to ensure you get what you want from your home design project. We are client-focused and client-driven and our process and approach is oriented toward enriching creativity and collaboration. Just a few highlights of what you can expect us to do:
Listen well and involve our clients in the creative process.
Focus on client priorities and needs, not our own directives.
Find creative ways to negotiate design solutions when client partners may have conflicting ideas.
Balance design ideas with budget parameters.
Prepare thorough and accurate construction documents.
Establish a supportive and cohesive team for your project by working collaboratively with the client, the builder, and other design professionals.
Our fees are based upon the scope of work and the level of service that is requested by the client. Typically, fees are quoted as follows:
For new construction projects, Design and Construction Documents are quoted as a fixed fee. This fee is based upon a percentage of an initial, realistic construction budget (see Process Q/A below). Each phase of work is assigned a specific portion of the total fee.
For renovation projects, Design and Construction Documents are billed at an hourly rate. Our proposal will include an estimate of hours for a defined scope of work.
Construction phase services are billed at an hourly rate.
Architectural design consulting services are billed at an hourly rate.
Interior Design is quoted at an hourly rate or as a fixed fee depending upon the scope of work.
What is the process for establishing a scope of work and associated fees?
First, let’s talk. Each project is different and each client is different–that’s why we like to talk. This helps us to best understand your needs and to start to formulate an approach for your custom design. We aren’t the kind of studio that puts together cookie cutter designs. We can’t do what we do unless we talk to you. When you contact ACM Design, we’ll:
have an initial phone call or brief meeting;
we’ll discuss your priorities and needs;
and review of our Service Level packages and options for your project.
We have also developed a specialized Clarity Consultation ™ (CC) that allows both client and design professional to establish realistic expectations for design and budget before beginning a project. This process demonstrates to potential clients that we are looking after their best interests, even before asking them to commit to our team for their entire project. We offer the CC for:
Once we have committed to work with ACM Design, what are the next steps?
We have developed a proprietary and proven method for custom home design. An overview of the process we use for every project is outlined on the Our Approach page.
What is the value of working with the ACM Design team?
Perhaps the most obvious value lies in the design team’s ability to provide the design aesthetic you are searching for by creating a well-functioning home with visually pleasing character and style that stands the test of time. Ultimately, the value of your property is enhanced by an appropriate architectural design, improved functionality, and high-quality detailing provided by ACM Design.
Our clients often say that the key to their successful project was having a qualified team with a strong leader to be their guide through the entire design and construction process.
The deliverables we provide to your builder are also second to none. We believe that by providing thorough construction documents and a complete set of plans by ACM Design, the Builder can provide a cost estimate based upon known expectations. When an Owner has taken the time to carefully plan during the design phase and the Builder knows this at the start, costly delays and change orders during construction are greatly minimized.
We encourage our clients to ask questions, not only about their project but also about ACM Design. We hope this list of FAQs answers your questions, but let us know if there’s anything else we can answer for you. Feel free to contact us.